Terms of Service

Last Updated: February 2026

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the AI-powered PreSales platform ("Platform," "Service," or "Services") operated by WINIQ AI LTD, a company registered in England, trading as WinIQ ("WinIQ," "we," "our," or "us"). By accessing or using our Platform, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our Services.

AI-Generated Content Disclaimer

WinIQ uses artificial intelligence to analyze documents and generate recommendations. Please understand and accept the following:

AI Systems Can Make Mistakes

  • AI-generated content may contain errors, inaccuracies, or hallucinations
  • Assessments and recommendations are not guaranteed to be correct
  • Confidence scores do not guarantee accuracy
  • AI may misinterpret requirements or product capabilities
  • AI may provide incomplete or misleading information

Your Responsibility to Verify

You are solely responsible for:

  • Reviewing and verifying all AI-generated content
  • Checking all assessments for accuracy and completeness
  • Validating source attributions and evidence
  • Ensuring compliance with RFP requirements
  • Making final decisions about RFP responses
  • Any consequences of relying on AI-generated content

No Substitute for Professional Judgment

WinIQ is a tool to assist your team, not a replacement for human expertise and professional judgment. All AI-generated outputs must be reviewed, verified, and approved by qualified professionals before use in any RFP response or business decision.

By using WinIQ, you acknowledge that you understand these limitations and accept full responsibility for verifying all AI-generated content.

Use of Services

Permitted Use

You may use our Services for:

  • Analyzing RFP, RFQ, and RFI documents
  • Matching requirements against your product capabilities
  • Generating analysis reports and recommendations
  • Managing RFP response workflows
  • Collaborating with your team members

Prohibited Use

You may NOT use our Services to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer or copy our technology
  • Resell or redistribute our Services without authorization
  • Use the Service in a way that could harm or overload our systems
  • Upload content you don't have rights to

User Accounts

To use our Services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Be at least 18 years old

You may not share your account credentials or allow others to access your account.

Your Content and Data

Ownership

You retain all ownership rights to the documents and data you upload to our Platform ("Your Content"). By uploading Your Content, you grant us a limited license to:

  • Process and analyze Your Content to provide our Services
  • Store Your Content on our servers
  • Transmit Your Content to third-party AI providers for processing
  • Generate reports and recommendations based on Your Content

Your Responsibilities

You represent and warrant that:

  • You have the right to upload and share Your Content
  • Your Content does not violate any laws or third-party rights
  • Your Content does not contain viruses or malicious code
  • You have obtained necessary permissions to upload confidential information

Confidential Information

Important: Be aware that Your Content will be processed by third-party AI services (OpenAI, Anthropic). If you upload highly confidential or sensitive information, ensure you understand and accept the privacy policies of these third-party providers.

Third-Party AI Services

Our Platform uses third-party AI services to process your documents:

  • OpenAI - For GPT models
  • Anthropic - For Claude models

By using our Services, you acknowledge that:

  • Your content will be sent to these third-party providers
  • These providers have their own terms of service and privacy policies
  • We are not responsible for these providers' handling of your data
  • You should review their policies: OpenAI Terms, Anthropic Terms

Limitations of Liability

Important Legal Notice:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WINIQ SHALL NOT BE LIABLE FOR:

  • Any errors, inaccuracies, or mistakes in AI-generated content
  • Lost business opportunities due to incorrect assessments
  • Failed RFP responses or rejected proposals
  • Damages resulting from reliance on AI-generated recommendations
  • Any indirect, incidental, special, or consequential damages
  • Loss of data, profits, or business opportunities
  • Service interruptions or unavailability

Our total liability to you for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of accuracy, completeness, or reliability of content
  • Warranties that the Services will be uninterrupted or error-free
  • Warranties that AI-generated content will be accurate or suitable for your needs

We do not warrant that our AI analysis will be accurate, complete, or suitable for winning RFP responses.

Indemnification

You agree to indemnify, defend, and hold harmless WinIQ and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the Services
  • Your Content uploaded to the Platform
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Your reliance on AI-generated content without proper verification

Intellectual Property

The Platform, including its software, algorithms, design, and content (excluding Your Content), is owned by WinIQ and protected by intellectual property laws. You may not:

  • Copy, modify, or reverse engineer our Platform
  • Remove any copyright or proprietary notices
  • Use our trademarks without permission
  • Create derivative works based on our Platform

Subscription and Fees

Some features of our Services may require payment of fees. You agree to:

  • Pay all fees in accordance with the pricing terms presented to you
  • Provide accurate billing information
  • Authorize us to charge your payment method

We reserve the right to change our fees with reasonable notice. Fees are non-refundable except as required by law.

Termination

We may suspend or terminate your access to the Services at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Any reason with or without notice

You may terminate your account at any time by contacting us. Upon termination:

  • Your access to the Services will cease
  • We may delete Your Content after a reasonable period
  • You remain responsible for any fees owed

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

Your continued use of the Services after changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising from these Terms, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

WINIQ AI LTD (trading as WinIQ)

86-90 Paul Street, London, England, EC2A 4NE, United Kingdom

Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation or binding arbitration if negotiations fail
  • In the courts of England and Wales as a last resort

Nothing in this section shall limit your statutory rights as a consumer, including your right to bring proceedings in the courts of your country of residence or to lodge a complaint with a supervisory authority (such as the UK Information Commissioner's Office) in relation to data protection matters.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Data Protection

Both parties shall comply with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. WINIQ AI LTD is registered with the UK Information Commissioner's Office (ICO) under registration reference ZC109190.

Where WinIQ processes personal data on your behalf as a data processor, the terms of our Data Processing Agreement (DPA) shall apply. The DPA sets out the subject matter, duration, nature, and purpose of processing, the types of personal data and categories of data subjects, and the obligations and rights of both parties. Enterprise customers may request a copy of our DPA by contacting .

For details on how we handle personal data, please see our Privacy Policy.

Entire Agreement

These Terms, together with our Privacy Policy and, where applicable, our Data Processing Agreement, constitute the entire agreement between you and WINIQ AI LTD regarding the use of our Services.

Contact Us

If you have questions about these Terms of Service, please contact us:

WINIQ AI LTD (trading as WinIQ)

86-90 Paul Street, London, England, EC2A 4NE, United Kingdom

Email:

Support:

Website: www.winiq.ai

Final Reminder

By using WinIQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including all disclaimers regarding AI-generated content. You accept full responsibility for verifying all outputs before using them in any business context.